These terms and conditions ("Agreement") govern your use of the Lucky Tours booking engine website ("Website") operated by Lucky Tours ("Company"). By using the Website, you agree to comply with and be bound by this Agreement. If you do not agree with these terms, please do not use the Website.
1. Acceptance of Terms
1. By using the Website, you affirm that you are at least 18 years old and have the legal capacity to enter into this Agreement.
2. You acknowledge that you have read, understood, and agree to be bound by all terms and conditions outlined in this Agreement.
3. Company reserves the right to modify, update, or change these terms and conditions without prior notice. Your continued use of the Website after such modifications constitutes your acceptance of the revised terms.
2. Booking and Reservations
1. The Website provides a platform for users to search, book, and make reservations for various tours and hotel accommodations.
2. By making a booking through the Website, you agree to comply with any additional terms and conditions imposed by the respective tour operator or hotel, including but not limited to cancellation policies, refund policies, and health and safety regulations.
3. User Obligations
1. You agree to provide accurate, complete, and up-to-date information during the booking process.
2. You are solely responsible for maintaining the confidentiality of any account credentials used to access the Website.
3. You agree not to use the Website for any unlawful or unauthorized purposes, including but not limited to:
a. Making fraudulent bookings or reservations.
b. Impersonating any person or entity.
c. Interfering with the functionality or security of the Website.
4. Disclaimer of Liability
1. The Company provides the Website on an "as is" and "as available" basis. We do not guarantee that the Website will be error-free, secure, or uninterrupted.
2. The Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Website or the services provided by the tour operators or hotels.
5. Indemnification
1. You agree to indemnify and hold harmless the Company, its affiliates, directors, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of or in connection with your use of the Website, violation of this Agreement, or infringement of any third-party rights.
By using the Website, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions outlined in this Agreement.
Privacy Policy
This Privacy Policy outlines how Lucky Tours ("Company," "we," "us," or "our") collects, uses, shares, and protects the personal information obtained through your use of the Lucky Tours booking engine website ("Website"). By using the Website, you agree to the terms of this Privacy Policy.
1. Collection of Personal Information
1. We may collect personal information such as your name, email address, phone number, and billing information when you create an account or make a booking through the Website.
2. Additionally, we may collect information about your usage of the Website, including IP address, browser type, and referring website.
3. We may also collect personal information through cookies or similar technologies. You can manage your cookie preferences through your browser settings.
2. Use of Personal Information
1. We may use the personal information we collect to:
a. Process and manage your bookings and reservations.
b. Communicate with you regarding your bookings and updates.
c. Personalize and improve your experience on the Website.
2. We may use aggregated or anonymized data for analytical purposes and to improve our services.
3. Sharing of Personal Information
1. We may share your personal information with trusted third-party service providers who assist us in operating the Website and providing services to you. These third parties are obligated to maintain the confidentiality and security of your personal information.
2. We may disclose personal information if required by law or in response to legal requests, such as court orders or government regulations.
3. In order to process payments, we utilize a third-party payment gateway. Your payment information is securely transmitted to and processed by the payment gateway, and we do not store or have access to your full payment details.
4. Data Security
1. We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
2. However, please note that no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
5. Third-Party Links
1. The Website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
7. Changes to the Privacy Policy
1. We may update this Privacy Policy from time to time. Any changes will be effective when posted on the Website. We encourage you to review this Privacy Policy periodically.
By using the Website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
